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Your content is valuable, to your customers and to you, closing new business or maintaining existing business are both vital requirements. Swets Gateway can help, we offer a range of opportunities in the following areas –
Renewals initiatives: Ensuring your customers get maximum benefit from their subscriptions, that they understand their value and that there is a smooth renewal process requires close customer contact, product knowledge and a professional manner. All three areas in which Swets gateway excels.
Upselling: Looking to bring your content to consortia, to sell packages and or new products to existing customers. Swets Gateway offers the best telesales opportunities, alongside our full face to face sales meetings.
New Business Generation: Swets Gateway can call key decision makers, informing them of the benefits of your content, the value you deliver, and how your content can help them offer a better service to their constituents. We can help deliver new business across those key markets where budgets are growing and local contact is a prerequisite.
Online activation: to effectively increase online registrations and usage within libraries, we will identify and call the key librarians with responsibility for activating access and ensure they understand the process, and help generate higher usage.
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